Last Updated: 22nd May 2018
This privacy notice outlines how Loowash.co.uk respects your privacy and is committed to protecting your personal data. It will inform you how we manage or hold your personal data in the following circumstances:
When you visit our website.
When you provide it to us directly.
When provided indirectly via a third party such as a partner company.
Who We Are:
Markyate Homes Ltd (referred to as “we”, “us”, or “our”) is a company incorporated in England & Wales. Company Registration Number: [???], Registered under Data Protection Act Z3112931 ZA070941. We perform various regulated activities.
Where you have provided personal information directly to us, we are the Data Controller. If we have received your personal information from a third party, we act as a Data Processor on behalf of the Data Controller.
We have appointed a Data Protection Officer (DPO) responsible for overseeing questions related to this privacy notice. If you have any questions or requests regarding your rights, please contact the DPO using the details below:
Contact Details:
The Data Protection Officer
Markyate Homes
Church End, Markyate, AL38PY
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we encourage you to contact us first to resolve any concerns.
This privacy notice was last updated on 22nd May 2018. The data protection law in the UK will change on 25th May 2018. Please keep us informed if your personal data changes during your relationship with us.
Our website may contain links to third-party websites, plug-ins, and applications. These third parties may collect or share data about you. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of any third-party website you visit.
We collect various types of personal data, which include the following:
Identity Data: First name, last name, title, date of birth, gender.
Contact Data: Home address, email address, phone numbers.
Property Data: Information related to property (type, number of rooms, insurance documents, etc.)
Financial Data: Bank account details.
Transaction Data: Payment details, purchase history.
Technical Data: IP address, browser type, location, operating system.
Usage Data: Information on how you use our website and services.
Marketing & Communications Data: Preferences for receiving marketing and communication.
We do not collect Special Categories of Personal Data (such as race, health information, etc.), nor do we collect criminal convictions or offences.
We collect data about you in the following ways:
Direct Interactions: You may provide us with personal data by filling out online forms, telephone, or application forms.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data through cookies and server logs.
Third Parties/Public Sources: We may receive personal data from third parties such as Google Analytics, Facebook Ads, and others.
We use your personal data under the following lawful bases:
Performance of a contract: To fulfill agreements made with you.
Legitimate interests: Where processing is necessary for our legitimate interests, unless your rights override those interests.
Legal obligations: To comply with legal or regulatory obligations.
Purposes for processing personal data include:
Registering you as a customer.
Property updates.
Submitting data to third-party providers (e.g., financial services, referencing services).
Managing marketing communications.
Improving our website and services.
We aim to offer you relevant promotional communications based on your preferences. You can opt out of marketing messages at any time by following the opt-out links or contacting us directly.
We will not share your personal data with third parties for marketing without your express consent.
Our website uses cookies to enhance your experience. Cookies are small files stored on your computer or mobile device. We use cookies for:
Strictly necessary cookies: For the website’s operation (e.g., logging in).
Analytical/performance cookies: To measure and improve site performance.
Functionality cookies: To remember your preferences.
Targeting cookies: To personalize advertising.
You can control cookie settings through your browser.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. For tax and legal purposes, we are required to retain some data for six years.
You can request the erasure of your data, and in certain circumstances, we may anonymize data for research or statistical purposes.
We implement appropriate security measures to prevent unauthorized access to your personal data. We limit access to personal data to those who need it for business purposes.
Under data protection laws, you have the right to:
Request access to your personal data.
Request correction of inaccurate data.
Request erasure of personal data.
Object to processing of your data.
Request data portability.
Withdraw consent (if applicable).
If you wish to exercise your rights, please contact us at the details provided.
We may share your data with:
Internal Third Parties: Employees or agents working on our behalf.
External Third Parties: Service providers, professional advisors, regulatory authorities.
In the event of a business reorganization, we may share your data with the new owners under the same privacy terms.
We do not transfer your personal data outside the European Economic Area (EEA).
If you have a complaint about how we handle your personal data, please contact us at:
Phone: 01480 414800
Address: The Branch Manager, Markyate Homes, Church End, Markyate, AL38PY
You may also contact the Information Commissioner’s Office (ICO) for further assistance.
Legitimate Interests: The interests of our business in managing operations and improving services.
Performance of Contract: Processing necessary to fulfill a contract with you.
Legal Obligation: Processing required by law or regulation.
Markyate Homes, along with our analytics and advertising partners, uses cookies and other tracking technologies to collect and process information about you when you visit our website (“Our Site”).
We use these technologies to:
Recognize you as an existing user of Our Site.
Understand the interests of our customers.
Improve Our Site by customizing content for you.
Determine whether an email has been opened and acted upon.
Measure the effectiveness of our advertising channels.
You can disable cookies by adjusting your browser settings to:
Block the setting of cookies.
Prompt you before accepting cookies from websites you visit.
For detailed instructions on managing cookies, visit your browser’s help center:
For mobile phones or tablets, please refer to your device’s manual or help guide.
Important: If you delete or block all cookies, Our Site may not function properly, and you may not be able to access certain areas. If you visit Our Site using a different browser or device, you will need to adjust your preferences again.
Strictly Necessary Cookies
These cookies are essential for the proper operation of Our Site.
They allow you to perform core functions such as logging into secure areas of Our Site.
Analytical / Performance Cookies
These cookies help us understand how you navigate Our Site, ensure it functions correctly, and improve your overall experience.
Examples include:
Google Analytics – Provides insights into how users arrived at Our Site and which pages were visited.
Inspectlet – Shows how users interact with Our Site and helps us monitor performance.
Optimizely – Allows us to run A/B tests to optimize page performance.
Marketing Cloud – Tracks the performance of our marketing emails.
Functionality Cookies
These cookies recognize you when you return to Our Site, enabling us to:
Personalize the content you see.
Remember your preferences for a more seamless experience.
Targeting Cookies
These cookies record information about your visits to Our Site, including:
Pages you view.
Links you click.
This data is used to make Our Site and the advertisements you see more relevant to your interests.
We may share this information with third parties for this purpose.
Note: Third parties (such as advertising networks and external analytics providers) may also use cookies over which we have no control. These are generally analytical, performance, or targeting cookies.
